How do you impulse the whole company towards Sales and the Client: By Positive Deviation.
In this post and video, Fernando Iglesias, founder and CEO of…
Josu Madariaga, of Eroski: “The tranforming effect of appreciative culture is something very posoitive”
Josu Madariaga, Responsible of Client Experience, explains to…
“The appreciative culture promoted by Madavi has meant that Eroski now sees things in a different manner and has led to a great leap in client satisfaction”
We are speaking to… Alberto Cañas, Director of Planning,…
How to transform destructive conversations into ones that are worth having?
We have had the initiative of starting a cycle of webinars with experts…