Desviación positiva

How do you impulse the whole company towards Sales and the Client: By Positive Deviation.

In this post and video, Fernando Iglesias, founder and CEO of…
cultura apreciativa

Josu Madariaga, of Eroski: “The tranforming effect of appreciative culture is something very posoitive”

Josu Madariaga, Responsible of Client Experience, explains to…
Eroski Alberto Canas
Jackie stavros

How to transform destructive conversations into ones that are worth having?

We have had the initiative of starting a cycle of webinars with experts…