Entries by Fernando Iglesias

Digitalizing culture

All firms that have started along the road to digitalization have found that the most difficult thing to digitalize is the existing “culture“. The truth is simple: digital transformation has surpassed the periphery and floods with disruptions the value chain, the business model, the relationship with the client, the processes…. quite simply it has reached […]

Exponential growth: case study

Green Mountain Coffee Roasters is a company specializing in coffee located at Waterbury, Vermont. Its growth has been exponential – it has multiplied its sales 34 times in ten years going from 137mm dollars to 4,700mm dollars, which is an increase of 3,400% -. This change was not merely financial since Green Mountain Coffee Roasters […]

Culture is stronger than strategy

If strategy is to maintain and improve then perhaps the current culture can be of great help. When strategy requires changes in behavior then culture eats up strategy for breakfast. What kind of culture do we need for fast change, which in most cases disrupts the environment? A culture that generates change and that feels […]

Appreciative Inquiry: an emerging philosophy of management

Appreciative Inquiry is a philosophy and methodology of change based on strengths, created by David Cooperrider. It is concerned with appreciating the best of what exists: the strengths, resources, and opportunities. It focuses on exploring and discovering the moments of greatest excellence by inquiring and visualizing new potentials and opportunities from collective intelligence. It is […]

How to achieve exceptional results

To see the glass half-full or half-empty is the old story of the pessimists and the optimists, although if we had to enter this dichotomy we would side with the optimists without a shadow of a doubt. Fundamentally to see the glass half-full or half-empty is a static view of the situation. The optimist sees […]

Accelerate the speed of change

Focus on what functions In 1984 an experiment was carried out on two groups of persons who were learning how to bowl. Both teams received the same training. They were filmed while they were playing but the recordings were edited in very different ways for each of the groups. The first group were given a […]

The Seeker

This is a story of a man who I would define as a seeker. A seeker is a person who searches, but not neccesarily someone who finds what is being sought. Neither is it someone who knows what is being sought. He is simply someone for whom  life is a search. One day the seeker […]

A System moves in the direction in which it investigates

Appreciative Inquiry is a new emerging form of transformation for organizations based on a simple premise: all organizations grow in the direction they investigate, to where they put their attention and energy in a repetitive manner. If we put our attention in detecting problems these tend to grow and multiply and can become even more […]

In your hands

In Ancient Greece, the splendid home of the arts and sciences, one could find an old man famous for the clarity that his answers offered to anyone who asked for advice and guidance. One afternoon, the young student Chiron, known for the ironic tone he used to embarrass the most notable scholars, decided to go […]