Clients / Gen TROPS

Gen TROPS

The challenge

Promote a cultural change that allows the cooperative to be taken to another level, a highly attractive culture both for current farmers and to attract new producers. A culture that consolidates Trops as a market leader.

How we did it

We trained 200 office, technical and plant staff to become Appreciative Inquirers. The goal was to discover what Trops farmers valued most: what they considered cool, important, and what values ​​stood out in the cooperative’s best moments from their perspective.

Each person interviewed 8 farmers, so we included the voice of 1,600 farmers, just over half of the membership group at that time.

From there we distill the opinions of partners and researchers through intelligence and collective action. This is how Gen Trops emerged. Composed of a purpose: “A Life Project” and five principles, which consolidate a culture that makes Trops something unique and inimitable.

"I have been with the company for 20 years, I have grown up with the company, I have made my family together with Trops, I feel I am a part of the company and a very important part of it"

David Sarmiento
Employee and partner | Trops

“Trops is a Life project because it gives you a guarantee and because of the quality we provide. The quality starts from the moment we plant the tree, the result of a job well done and Trops values ​​that work”

Miguel
Farmer | Trops

“Before there was no future and now there is, that's why young people are returning to the countryside. For me, Trops is super important on a quality level, on a human level it is a lot of work”

Carmen
Female farmer | Trops

The impact

The most rapid and notable impact was the connection between workers and partners. This connection and trust was generated in the research process, which is in itself a listening exercise.

The Trops gene remains the lynchpin on which Trops growth rests. It is the culture that drives the business.

As a result of this success, another project emerged, whose challenge was to accelerate the strategic lines through intelligence and collective action.

Gen TROPS

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Gridspertise is a global technology company specializing in digital solutions for power distribution. At the end of 2024, it acquired AIDON, a leading company in Northern Europe, with a very different culture, size, and offering.

The challenge was clear: to prepare the real fusion of two such different companies, using the market as the main driver of change. Although the legal integration was scheduled for December 2025, the mandate was clear: start in January of that year.

It was not just about adding products or teams. It was about initiating a deep integration through action—building, from day one, a shared vision of what Gridspertise and AIDON can offer together to the global energy market.

 

 

SONAE

SONAE

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A key aspect of this challenge was to actively engage all levels of the organisation in the transformation.

Eroski – Fresh section

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The client’s objective was clear: increase market share, improve margin and reduce shrinkage in the fresh product sections, since they are the areas that most attract customers and benefit the rest of the sections.

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