Services / Human Resources

Human Resources

We make sure the new culture becomes a reality by applying it directly to real business challenges.

We align culture and business simultaneously, ensuring that changes are both effective and scalable.

By transforming culture through concrete challenges, we make it tangible—a tool for driving measurable results.

It’s a process where people actively engage, experiencing the benefits of the new culture in real time.

“If you had your ideal culture, what business results would you achieve?”

Casos de éxito relacionados:
Revolution Fnac

FNAC sought to increase the sale of value-added services, in a highly competitive environment, with the aim of improving margins.

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Vegalsa – The will of many

Design and implement a unique management model that enables management’s strategy to be translated quickly and effectively to the customer touch point, creating a competitive advantage that is difficult to imitate.

Key metrics focused on customer experience, loyalty, sales, share and margin.

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Eroski – Customer Experience

The challenge was to become the best chain in customer satisfaction. We rephrased it as ‘to be the best chain in customer and employee experience’, as the former is impossible without the latter.

In just six months, customer satisfaction in the pilot shops (300 employees) went from 68% to 83%. These metrics led to the project being scaled up to 28,000 employees.

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Suntory Schweppes

Suntory Schweppes Spain wanted to revolutionize its B2B Contact Center, increase performance and innovation, which serves 220,000 bars and cafes.

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Gen TROPS

Promote a cultural change that allows the cooperative to be taken to another level, a highly attractive culture both for current farmers and to attract new producers. A culture that consolidates Trops as a market leader.

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Success stories of Madavi

Find out how our solutions have generated extraordinary results.

Grupo TSK

Grupo TSK

The TSK Group’s mining business unit, PHB Weserhütte, sought to improve the trinomial in its projects: profitability, deadlines and customer satisfaction.
ACCIÓ

ACCIÓ

ACCIÓ needed to transform itself to consolidate its leadership in business services and create an environment where talent could flourish and change could be implemented quickly and effectively.

A key aspect of this challenge was to actively engage all levels of the organisation in the transformation.
Artiem

Artiem

Define and implement an employee experience that enhances Artiem’s ​​”Fresh” culture, making it tangible in every interaction, both among its collaborators and with customers, and aligned with its vision of Fresh People, Fresh Profit, Fresh Planet.
GRIDSPERTISE

GRIDSPERTISE

Gridspertise is a global technology company specializing in digital solutions for power distribution. At the end of 2024, it acquired AIDON, a leading company in Northern Europe, with a very different culture, size, and offering.

The challenge was clear: to prepare the real fusion of two such different companies, using the market as the main driver of change. Although the legal integration was scheduled for December 2025, the mandate was clear: start in January of that year.

It was not just about adding products or teams. It was about initiating a deep integration through action—building, from day one, a shared vision of what Gridspertise and AIDON can offer together to the global energy market.

 

 
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