Business
We implement strategies and achieve business goals that require the collaboration and commitment of hundreds, even thousands of people, all in record time.
While many strategies can aim for the same outcome, the true competitive advantage lies in the quality and speed of execution. Simultaneous action is the key to driving rapid results.
For us, breaking down silos means activating cross-functional collaboration. Our collective intelligence and action sessions create the synergy needed to accomplish the defined objectives.
How fast do you need your strategy deployed?
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Success stories of Madavi
Find out how our solutions have generated extraordinary results.
Welleda
Weleda sought to design strategies to increase sellout as a way to increase sales.
As a natural cosmetics company committed to responsible, ethical and ecological production, it wanted to better understand its customers and optimize internal ways of working to maximize the impact at the point of sale, reinforcing its value proposition.
Eroski – Grateful Sale
Improve the sales capacity of customer service people. Enhance their commercial skills and attitudes to achieve greater results, while increasing customer satisfaction.
Eroski – Customer Experience
The challenge was to become the best chain in customer satisfaction. We rephrased it as ‘to be the best chain in customer and employee experience’, as the former is impossible without the latter.
In just six months, customer satisfaction in the pilot shops (300 employees) went from 68% to 83%. These metrics led to the project being scaled up to 28,000 employees.
Eroski – Fresh section
The client’s objective was clear: increase market share, improve margin and reduce shrinkage in the fresh product sections, since they are the areas that most attract customers and benefit the rest of the sections.
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