Human Resources
We focus on uncovering the essence—the core of what makes work most meaningful and valuable for employees—the desired DNA of the company.
By analyzing the best stories from a diverse group of people, we gain authentic insights and propose cultural shifts that amplify those positive experiences.
We prioritize the everyday experience, as it’s key to both talent retention and productivity. When someone feels especially motivated, alive, and proud of their work, that’s what we consider an outstanding employee experience.
What part of your work experience would you want to relive over and over again?
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Success stories of Madavi
Find out how our solutions have generated extraordinary results.
SONAE
To bring an innovative approach that is scalable for the group’s 361 shops and 25,000 employees. SONAE MC wanted to transform its culture and customer relations, with the aim of increasing sales, improving employee and customer satisfaction.
Eroski – Customer Experience
The challenge was to become the best chain in customer satisfaction. We rephrased it as ‘to be the best chain in customer and employee experience’, as the former is impossible without the latter.
In just six months, customer satisfaction in the pilot shops (300 employees) went from 68% to 83%. These metrics led to the project being scaled up to 28,000 employees.
Gen TROPS
Promote a cultural change that allows the cooperative to be taken to another level, a highly attractive culture both for current farmers and to attract new producers. A culture that consolidates Trops as a market leader.
Welleda
Weleda sought to design strategies to increase sellout as a way to increase sales.
As a natural cosmetics company committed to responsible, ethical and ecological production, it wanted to better understand its customers and optimize internal ways of working to maximize the impact at the point of sale, reinforcing its value proposition.
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