Services / Business

Business

We mobilize hundreds, even thousands, of people simultaneously to tackle the organization’s challenges. That’s what we call “Changing the Way We Change.”

From the very first moment, we spark collective action across everyone involved in the process. This is simultaneity in action.

We see culture and business as two sides of the same coin—integrated elements of a unified strategy.

Through collective intelligence and action sessions, we ensure that strategic decisions permeate every department and individual. This simultaneity is what drives our speed and effectiveness.

It’s a transformative approach to change, where action leads from the outset, delivering results while building collective conviction.

Why cling to outdated change paradigms when everything around us has already transformed?

Casos de éxito relacionados:
Vegalsa – The will of many

Design and implement a unique management model that enables management’s strategy to be translated quickly and effectively to the customer touch point, creating a competitive advantage that is difficult to imitate.

Key metrics focused on customer experience, loyalty, sales, share and margin.

Seguir leyendo
ACCIÓ

ACCIÓ needed to transform itself to consolidate its leadership in business services and create an environment where talent could flourish and change could be implemented quickly and effectively.

A key aspect of this challenge was to actively engage all levels of the organisation in the transformation.

Seguir leyendo
SONAE

To bring an innovative approach that is scalable for the group’s 361 shops and 25,000 employees. SONAE MC wanted to transform its culture and customer relations, with the aim of increasing sales, improving employee and customer satisfaction.

Seguir leyendo
Eroski – Customer Experience

The challenge was to become the best chain in customer satisfaction. We rephrased it as ‘to be the best chain in customer and employee experience’, as the former is impossible without the latter.

In just six months, customer satisfaction in the pilot shops (300 employees) went from 68% to 83%. These metrics led to the project being scaled up to 28,000 employees.

Seguir leyendo
Eroski – Grateful Sale

Improve the sales capacity of customer service people. Enhance their commercial skills and attitudes to achieve greater results, while increasing customer satisfaction.

Seguir leyendo
Gen TROPS

Promote a cultural change that allows the cooperative to be taken to another level, a highly attractive culture both for current farmers and to attract new producers. A culture that consolidates Trops as a market leader.

Seguir leyendo

You may be interested in

CONTACT US

What goals do you want to achieve?

Tell us about it, and you'll get it.

Please enable JavaScript in your browser to complete this form.
Legal
Basic information about the processing of your personal data: Responsible: SUKHA SPAIN, S.L. Purpose: To respond to your queries and requests. Rights: You have the right to withdraw your consent at any time. You have the right to access, rectify, oppose and delete your data, as well as portability and limitation to its treatment, by sending a communication to contacto@madavi.es. You also have the right to file a complaint to the competent supervisory authority (www.aepd.es). Additional information: You can consult this more detailed information, and other additional information, in our Privacy Policy.