We are speaking to… Alberto Cañas, Director of Planning, Commercial Relevance and Clients in Eroski. Eroski is a very heterogenous large retail company, with supermarkets ranging from 100m2 to 12.000m2 and all of them share a very direct relation with the client. About 30,000 people work in the Group and it has over 3 million client […]
Miguel Ángel Sanz, partner of Madavi, was invited by the Official School of Industrial Technical Engineers of the Principality of Asturias to give a conference on change and the differentiating methodology of Madavi in order to tackle it successfully with companies. In his conference «Changing the way in which we change », Miguel Ángel started […]
Jackie Stavros is the co-author of the book ‘Thin Book of SOAR’, in which she channels the results of her impressive work on formulating a methodology based on Appreciative Inquiry. Today we are going to talk to Jackie Stavros because her thinking is very aligned with Madavi´s philosophy, “Changing the way in which we change”, […]
To achieve that a company is both happy and competitive is fundamental for Artiem Freshpeople make the difference. With this clear objective it has developed its own model and guidebook, in which two principles stand out that help them make this a reality. The first is the firm conviction that if those who work for […]
«Changing the way in which we change». Eroski, in a pilot scheme carried out in three shops, has managed to increase client satisfaction from 68% to 83% and so reach leadership in this indicator in the sector. They have also worked with Models of Good Client Treatment and Models of Management (PdV – txokos). The maximum […]
“The images of the future guide the behavior of any system”, says David Cooperrider, one of the creators of Appreciative Inquiry. What is AI and who is David Cooperrider? He defines it himself: Appreciative Inquiry «looks for the best », David Cooperrider. As David Cooperrider explains, Appreciative Inquiry is about the search for the best […]
Madavi has held a new Summit with the Schweppes Suntory España team. The process started a few months ago when the company selected Madavi to support and mobilise towards collective action a specific department of the company, which was going through a moment of many changes both at organisational and strategic levels, as well as, with processes […]
We interview Elena Vela, Innovation Director – SITEX (DANONE) SITEX is part of the global innovation team of Danone for the division of fresh dairy and vegetable products. Its principle mission is to provide technological solutions for innovation and that these innovations be robust once they are transferred to the industrial line of production. A few […]
Beatriz Malpartida– Schweppes Suntory España: What Madavi says about “Changing the way in which we change” is real. “Creating the future together; Absolutely , YES!”. With this slogan, Schweppes Suntory España a group of employees resume the experience that they have lived with Madavi. A unique experience to create their future together. A future in which their way […]
